Customer Testimonials for Victor Auto Group Inc.

Traci - 2011 Nissan Altima

I found my affordable dream car at Victor Auto Group on the AutoTrader app and made the drive from Grand Rapids, MI to Batavia, IL to look at and test drive it. This was on July 5 and he went to the office in spite of having scheduled himself and the staff to be off for the long weekend because the parking lot was getting redone. I loved the car and made the purchase only to have to take it back so that Bill could look at an issue. Long story short, because the shop was closed, he allowed me to take the car somewhere else to resolve the issue only because he couldn't do it himself with no staff. That's all I wanted... for him to make it right. He did that by going above and beyond. He was very helpful and I didn't feel like he was trying to scam me in any way. He was professional, polite and demonstrated the best kind of customer service. I'd definitely recommend him to anyone.

Jon - 2015 Dodge Challenger

I've been searching CarGurus for the past year looking for the perfect car at a fair price. Luckily I found that car at Victor Auto Group. The time they take to detail their cars and take high quality photos really lead me to venture a little further to visit their location. When I arrived the car was just as nice as in the photos. Bill worked with me on my trade-in and got it to where I felt comfortable. He also stayed over two hours past closing to ensure I was able to drive the car away that day. If you're tired of the traditional car buying experience I would highly recommend checking this dealer out.

Kevin - 2014 Jeep Grand Cherokee

I purchased a Grand Cherokee Altitude in late December from Bill at Victor Auto. This was one of the best and hassle free vehicle purchases I've ever had. Bill knows his vehicles and was very helpful through the decision process. His vehicles are immaculate, they are as they appear on the his website. I traveled in from out of state to purchase the vehicle, it was worth the trip. I would buy again from Bill when the time comes to upgrade. Thanks Bill!

Bryan & Cindy - 2014 Cadillac SRX

We drove over 80 miles to see this car and were surprised when we found that Victor Auto Group was a very nice facility with a clean indoor showroom. It was great not having to be out in the weather to check it out. It had snowed the night before, so it was nice being able to see the vehicle inside the heated showroom. Bill was very helpful and knowledgeable about the car, answering every question we had about it. This is one of the best car buying experiences we have ever had!

Paula - 2015 Toyota Rav4

Got my new car today from Victor Auto Group! Best experience buying a car. Bill was so prepared and made everything so easy and comfortable. He spent the time to go over everything with me so I felt comfortable when leaving. Will definitely send friends and family to him. Thank you Bill, I couldn't be happier!

Kurt - 2015 Ford F150

Bill was amazing to work with. He gave me the best price I could have asked for. My local dealer tried to sell me me half a truck for more money. Bill financed my purchase and gave me a great rate, better than my own credit union or what I could find online. This vehicle was a 9.8/ 10 and his tech buffed out my blemish in the clear coat while I signed my papers making it a ten. I drove 1 hour 45 minutes to test drive and purchase my vehicle and it was worth it. He has the customer in mind and goes the extra mile. This made my rating a 5 out of 5. Great Job Bill

Chris - 2015 Lexus IS350

Victor Auto Group has excellent quality cars. The Owner was quick to respond back and was professional, honest and made the buying process straight forward. I walked away with a great car thru a simple buying experience.

Kenny - 2016 GMC Yukon XL

Bill was a pleasure to work with, made the whole process simple and quick! Worked with me on my trade in and financing for my new car, I'm very happy. Will definitely reach out to Victor Auto before I buy another vehicle.

Joe - 2015 Jeep Grand Cherokee

Working with Bill at Victor Auto Group was one of the best car buying experiences I've ever had. He was up front with the information and vehicle facts while I was debating on buying my new Jeep. Great business to work with if you're in the market.

Chris - 2014 Jeep Grand Cherokee

I would highly recommend using this dealer. I sent my wife to look at a car she wanted and he was not what you usually expect when dealing with a used car salesman. He didn't pressure her at all and made her feel very comfortable. Bill is a great guy!

C - 2016 Mazda 6

It was a pleasure doing business with Victor Auto Group's owner, Bill. He ensured our buying experience was enjoyable and hassle free. We are very satisfied with our purchase and highly recommend Victor Auto Group. Their service is unmatched.

Jon - 2013 BMW 328i

I'd recommend this dealer to anyone in the market for a nice car. He keeps all his vehicles indoors and they all looked great. Very easy to work with and you deal directly with the owner. Honest and straightforward.

Mayra and Mario - 2014 Jeep Grand Cherokee

Bill did great, my husband and I were shopping for a Jeep and we found the perfect one at Victor Auto Group, the process was super easy no pressure at all, Bill took his time and was very professional!! Definitely recommend it to anyone!!

Jeff P - 2014 Volkswagen Passat

If you are looking for a specific vehicle, and Victor Auto Group has it, there is no other place to visit. Bill is a down to earth reasonable businessman, not a salesman. I am so glad he had the car my wife and I were looking for.

Erica - 2014 Jeep Grand Cherokee

Got a 2014 Jeep Grand Cherokee with custom painted wheels and I love it!! Bill is awesome to work with and this won't be your typical dealer experience. Bill takes great pride in each vehicle he has all of which are stored inside and detailed/serviced on site. I am extremely happy with my purchase and although I hope to not have to buy another car anytime soon - I would definitely go back to Victor Auto again! Thanks for everything Bill!

Dave - 2013 RAM 1500

Bought a truck here recently. Best dealership buying experience I've had by far. Indoor showroom. Used cars all have been meticulously detailed. Super easy buying process. No pressure.

Curt - 2008 VW Passat

Bill was excellent in everyway. My 21 year old daughter purchased a very nice 2008 VW Passat. She loves the car. Bill was very fair with her trade in as well. All of the cars we looked at were in very good condition and priced to sell. I would not hesitate to buy from Victor Auto Group again.

Leah - 2014 Kia Sorento

My husband and I were searching online for a used SUV when we came across the listing for a 2014 Kia Sorento at Victor Auto Group. He called the next day and spoke with the owner, Bill, who was not your average used car salesman. Bill was great to work with on this deal! We drove almost 5 hours to Batavia to meet with Bill and test drive the car. One of our favorite parts of the deal was that Bill was the only person we had to work with. He did everything from answer the phones to process the loan. Best car buying experience we have ever had!

Armando - 2013 Jeep Wrangler Unlimited

Bill was awesome to deal with. Did not feel any pressure like the big car dealers. Everything went smoothly, from Bill calling back, financing and purchasing. He is honest (not many people like this anymore) and doesn't give you the run around.

James - 2013 Ford Mustang

I saw a vehicle online and sent a request to see if it was available. The owner Bill called me first thing the next morning to schedule a test drive. It is not your typical "dealer" set up and I rather enjoyed the small business showroom feel. Financing was simple. Bill let me know all the options available but was not pushy. He is a great guy and one I will trust with my family's future car purchases.

Nikki - 2011 Jeep Grand Cherokee

We just bought a beautiful Jeep Grand Cherokee from Bill over the weekend, and I have to say it was the best car buying experience I have ever had! We drove by the office on Thursday ( had to call because we didn't see the card outside and weren't sure if we were in the right place), Bill assured us most of his inventory was inside and to come on in the office. Sure enough he had a warehouse space filled with gorgeous vehicles, we picked ours, took it for a spin, quickly ironed out the details of my trade in car, etc, and did not pull any "salesmanish" tricks the entire time. I am sales executive by day, so I get turned off easily by processes like buying a car, and I was pleasantly surprised with his easy going approach, and no pressure style.

Kathleen - 2015 Mazda Mazda6

Excellent and professional dealer all around. Bill answered all my questions and made the buying process very simple.

Leave a review

Comments or Questions: