Customer Testimonials for Victor Auto Group Inc.
Drew - 2006 Honda Odyssey
I recently purchased a used Honda Odyssey from Victor Auto Group. It was the easiest car buying experience I've ever had. Bill was quick to respond every time I sent a message, answered all my questions about the van honestly (told me he didn't know when he didn't know), and was very accommodating for me coming to see the van (willing to come in early) and picking it up outside of normal business hours, as I live over 100 miles away. I highly recommend Victor Auto Group and would definitely do business with them again.
Casey - 2015 Dodge Charger
Great experience! Had trouble financing with my credit union and Bill came through for me with a better rate. Car is immaculate!
Ahmed - 2018 Toyota Camry
It was a great experience. Bill was very knowledgeable and the car buying process was extremely efficient and simple. No waiting for manager approvals etc. I would recommend victor auto group to my friends and anyone looking for a good deal on cars!
Brad - 2013 Jeep Grand Cherokee
Very clean dealership!!! Bill was honest and easy to work with. My jeep was clean and in great condition! Very satisfied with the experience!
Greg - 2015 Dodge Durango
I recently purchased a car from Bill at Victor Auto Group and had a great experience. He was very knowledgeable of his cars and every one that I looked at was in excellent condition. Bill was honest and very easy to work with, he was not pushy and did not pressure me into buying a car. He gave me info on each car and let me drive the ones I was considering. His pricing was very fair. I would definitely purchase another car from Victor Auto Group.
Laci - 2015 Jeep Grand Cherokee
I have purchased 2 vehicles from Victor Auto Group. Most recently I purchased a Jeep Grand Cherokee and it had a recall on it. When taking my vehicle in to the Jeep dealership I asked that they do an oil change. In attempting to do the oil change, a wrong tool was used and the nut was stripped. The dealership told me that if they continued it could break and if it did it would be $900 to fix. I called Bill at Victor and he told me to bring the vehicle to him and he would take care of it. I brought my car into Bill today and within 20 mins he had the part off, did the oil change and replaced the stripped nut. I could not have asked for a better experience. Victor Auto cares about their customers and provides one of the best customer experiences I have ever had. Bill has earned a customer for life!
Jeno - 2014 GMC Terrain
Really clean experience, my car is still running great and bill is a honest man.
Piotr - 2014 Ram 1500
I've purchased a vehicle at Victor Auto Group a couple weeks ago and I couldn't be happier. Great place to find a used car/truck that looks and runs like brand new.
Jason - 2014 Ford Expedition
Bill's a great guy to deal with, fantastic transaction.
Sebastian - 2015 Dodge Challenger
Bill helped me with purchasing a vehicle from this dealership. Let me tell you, this is by far the best car buying experience I've ever had at a dealership. Incredibly clean, professional, and my personal favorite is there is no 'pushy' atmosphere. Thank you again, Bill!!!
Scott - 2015 Jeep Grand Cherokee
Just bought a Grand Cherokee from Bill and it was a great experience. He was easy to work with and not pushy...would definitely go back!
Sammy - 2015 Ram 1500
Bought a Ram truck from Bill and renewed my faith in a great buying experience again. Everything went smooth and as expected. First class operation that believes in values. Thanks Love my new truck.
Mark - 2016 Ford F150
Great place to buy very nice used cars without taking hours like big car dealers.
Taryn - 2016 Jeep Grand Cherokee
Best experience purchasing a vehicle! Bill was so helpful and very honest during the entire process. The car was very clean and in great condition. Highly recommend!!!
Brit - 2012 Mercedes Benz C300
Best private dealership experience while buying a car I’ve ever had! I called on a whim one night inquiring about this Mercedes. Bill listened to me very well, I had a bad experience with a dealership that had sold the car I put a down payment on so the Mercedes Bill has was actually my second choice and I’m sure glad it was. Like I said Bill listened to my concerns well, took my down payment to hold the car along with an additional payment because I had gotten sick and I came with the rest of the money to buy the car and he was more than happy to assist with the process of buying this car. He made it stress free and was extremely easy to work with. Bill is personable and nice enough to not sell the car behind my back like the other dealership. Victor Auto Group is a breath of fresh air!
Stephanie - 2015 Jeep Grand Cherokee
I just bought a 2015 Jeep Grand Cherokee and the process was quick, easy and professional! Bill was a pleasure to work with and I would definitely recommend this dealer to others!
Brian - 2014 Ram 1500
Honestly I am turned off by the entire way we buy cars today. From the high energy sales person meeting you on the lot, to the bruiser type guy with a nice watch that they send in to close the financial aspect of the deal. Not to mention the 4-6 hours of time this process takes. TIRED OF THAT!? ...Victor Auto Group has a philosophy that is so refreshing. It has none of the above. I was shocked. I bought a sweet truck from them at a great deal and I was out the door within a couple hours. I will be sending many friends to this dealership for sure.
Randy - 2017 Dodge Charger
I bought a 2017 Charger and Bill was great during the buying process. I had a number that I really didn’t want to go over and Bill got me where I wanted to be with the number. It was a pleasure dealing with Bill.
Luis - 2012 Dodge Durango
I am very happy with the purchace of my vehicle. They were very friendly and reasonable with all questions and requests. I would definitely recommend this dealer and return in the future. Worth the drive from Chicago.
Steven - 2018 Ford Explorer
Bill did a fantastic job! The Explorer is phenomenal, and the extended warranty is half the price of larger dealers. I cannot recommend Victor Auto Group enough.
Eric & Staci - 2017 Dodge Durango
Purchased a Dodge the other day from here and it was the most satisfying experience I’ve ever had before from any dealership in the past!
Anthony - 2015 Jeep Renegade
The cars are all very clean. The deal was easy and fast. William is honest and very pleasant to work with. I would highly recommend working with him.
Christian - 2009 Pontiac G8
I went to Victor Auto Group to purchase a car I've dreamed of owning for years. I was very impressed by how tidy the showroom was. All of the cars were super clean and in great shape! The one I was interested in had been completely gone over mechanically and was also in excellent condition! I dealt with Bill, who is a very honest and down-to-earth guy. The buying process was quick and simple. I would highly recommend Victor Auto Group to anyone who wants a high quality pre-owned car at a fair price!
Jonathon - 2015 Chrysler 200
I haven’t owned a car in 12 years. Living close to accessible public transit I didn’t need one, but when I started looking again I kept getting drawn to the offerings shown at Victor Auto Group. The entire process with Bill and the team there was so smooth, I kept thinking this can’t be real. From the first email to set up a test drive to the follow up after my purchase Bill was right there and great to work with every step of the way. I’m so happy with my purchase and have been complimented a number of times on the great deal and great car I got. I’ll gladly recommend Bill and the team at Victor Auto Group to anyone who asks and is in the market for a quality used car at a highly competitive price. Thanks again!!
Nikki - 2016 Jeep Grand Cherokee
The Jeep was in great condition and the buying process was easy. So happy I came to Victor Auto Group to buy my Jeep. Found exactly what I was looking for!
Traci - 2011 Nissan Altima
I found my affordable dream car at Victor Auto Group on the AutoTrader app and made the drive from Grand Rapids, MI to Batavia, IL to look at and test drive it. This was on July 5 and he went to the office in spite of having scheduled himself and the staff to be off for the long weekend because the parking lot was getting redone. I loved the car and made the purchase only to have to take it back so that Bill could look at an issue. Long story short, because the shop was closed, he allowed me to take the car somewhere else to resolve the issue only because he couldn't do it himself with no staff. That's all I wanted... for him to make it right. He did that by going above and beyond. He was very helpful and I didn't feel like he was trying to scam me in any way. He was professional, polite and demonstrated the best kind of customer service. I'd definitely recommend him to anyone.
Jon - 2015 Dodge Challenger
I've been searching CarGurus for the past year looking for the perfect car at a fair price. Luckily I found that car at Victor Auto Group. The time they take to detail their cars and take high quality photos really lead me to venture a little further to visit their location. When I arrived the car was just as nice as in the photos. Bill worked with me on my trade-in and got it to where I felt comfortable. He also stayed over two hours past closing to ensure I was able to drive the car away that day. If you're tired of the traditional car buying experience I would highly recommend checking this dealer out.
Kevin - 2014 Jeep Grand Cherokee
I purchased a Grand Cherokee Altitude in late December from Bill at Victor Auto. This was one of the best and hassle free vehicle purchases I've ever had. Bill knows his vehicles and was very helpful through the decision process. His vehicles are immaculate, they are as they appear on the his website. I traveled in from out of state to purchase the vehicle, it was worth the trip. I would buy again from Bill when the time comes to upgrade. Thanks Bill!
Bryan & Cindy - 2014 Cadillac SRX
Paula - 2015 Toyota Rav4
Got my new car today from Victor Auto Group! Best experience buying a car. Bill was so prepared and made everything so easy and comfortable. He spent the time to go over everything with me so I felt comfortable when leaving. Will definitely send friends and family to him. Thank you Bill, I couldn't be happier!
Kurt - 2015 Ford F150
Bill was amazing to work with. He gave me the best price I could have asked for. My local dealer tried to sell me me half a truck for more money. Bill financed my purchase and gave me a great rate, better than my own credit union or what I could find online. This vehicle was a 9.8/ 10 and his tech buffed out my blemish in the clear coat while I signed my papers making it a ten. I drove 1 hour 45 minutes to test drive and purchase my vehicle and it was worth it. He has the customer in mind and goes the extra mile. This made my rating a 5 out of 5. Great Job Bill
Chris - 2015 Lexus IS350
Victor Auto Group has excellent quality cars. The Owner was quick to respond back and was professional, honest and made the buying process straight forward. I walked away with a great car thru a simple buying experience.
Kenny - 2016 GMC Yukon XL
Bill was a pleasure to work with, made the whole process simple and quick! Worked with me on my trade in and financing for my new car, I'm very happy. Will definitely reach out to Victor Auto before I buy another vehicle.
Joe - 2015 Jeep Grand Cherokee
Working with Bill at Victor Auto Group was one of the best car buying experiences I've ever had. He was up front with the information and vehicle facts while I was debating on buying my new Jeep. Great business to work with if you're in the market.
Chris - 2014 Jeep Grand Cherokee
I would highly recommend using this dealer. I sent my wife to look at a car she wanted and he was not what you usually expect when dealing with a used car salesman. He didn't pressure her at all and made her feel very comfortable. Bill is a great guy!
C - 2016 Mazda 6
It was a pleasure doing business with Victor Auto Group's owner, Bill. He ensured our buying experience was enjoyable and hassle free. We are very satisfied with our purchase and highly recommend Victor Auto Group. Their service is unmatched.
Jon - 2013 BMW 328i
I'd recommend this dealer to anyone in the market for a nice car. He keeps all his vehicles indoors and they all looked great. Very easy to work with and you deal directly with the owner. Honest and straightforward.
Mayra and Mario - 2014 Jeep Grand Cherokee
Bill did great, my husband and I were shopping for a Jeep and we found the perfect one at Victor Auto Group, the process was super easy no pressure at all, Bill took his time and was very professional!! Definitely recommend it to anyone!!
Jeff P - 2014 Volkswagen Passat
If you are looking for a specific vehicle, and Victor Auto Group has it, there is no other place to visit. Bill is a down to earth reasonable businessman, not a salesman. I am so glad he had the car my wife and I were looking for.
Erica - 2014 Jeep Grand Cherokee
Got a 2014 Jeep Grand Cherokee with custom painted wheels and I love it!! Bill is awesome to work with and this won't be your typical dealer experience. Bill takes great pride in each vehicle he has all of which are stored inside and detailed/serviced on site. I am extremely happy with my purchase and although I hope to not have to buy another car anytime soon - I would definitely go back to Victor Auto again! Thanks for everything Bill!
Dave - 2013 RAM 1500
Bought a truck here recently. Best dealership buying experience I've had by far. Indoor showroom. Used cars all have been meticulously detailed. Super easy buying process. No pressure.
Curt - 2008 VW Passat
Bill was excellent in everyway. My 21 year old daughter purchased a very nice 2008 VW Passat. She loves the car. Bill was very fair with her trade in as well. All of the cars we looked at were in very good condition and priced to sell. I would not hesitate to buy from Victor Auto Group again.
Leah - 2014 Kia Sorento
My husband and I were searching online for a used SUV when we came across the listing for a 2014 Kia Sorento at Victor Auto Group. He called the next day and spoke with the owner, Bill, who was not your average used car salesman. Bill was great to work with on this deal! We drove almost 5 hours to Batavia to meet with Bill and test drive the car. One of our favorite parts of the deal was that Bill was the only person we had to work with. He did everything from answer the phones to process the loan. Best car buying experience we have ever had!
Armando - 2013 Jeep Wrangler Unlimited
Bill was awesome to deal with. Did not feel any pressure like the big car dealers. Everything went smoothly, from Bill calling back, financing and purchasing. He is honest (not many people like this anymore) and doesn't give you the run around.
James - 2013 Ford Mustang
I saw a vehicle online and sent a request to see if it was available. The owner Bill called me first thing the next morning to schedule a test drive. It is not your typical "dealer" set up and I rather enjoyed the small business showroom feel. Financing was simple. Bill let me know all the options available but was not pushy. He is a great guy and one I will trust with my family's future car purchases.
Nikki - 2011 Jeep Grand Cherokee
We just bought a beautiful Jeep Grand Cherokee from Bill over the weekend, and I have to say it was the best car buying experience I have ever had! We drove by the office on Thursday ( had to call because we didn't see the card outside and weren't sure if we were in the right place), Bill assured us most of his inventory was inside and to come on in the office. Sure enough he had a warehouse space filled with gorgeous vehicles, we picked ours, took it for a spin, quickly ironed out the details of my trade in car, etc, and did not pull any "salesmanish" tricks the entire time. I am sales executive by day, so I get turned off easily by processes like buying a car, and I was pleasantly surprised with his easy going approach, and no pressure style.
Kathleen - 2015 Mazda Mazda6
Excellent and professional dealer all around. Bill answered all my questions and made the buying process very simple.